Sales Policy
Effective Date: January 9, 2025
At Lawnmavinexa, we aim to provide our customers with high-quality gardening tools and supplies that help you take care of your outdoor spaces. We believe in offering excellent customer service, clear policies, and seamless shopping experiences. Please review our sales policy below to understand our procedures and terms for making a purchase with us.
1. Product Availability
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Product Listings: All products on our website are subject to availability. We strive to keep our inventory updated; however, in rare cases, certain items may be out of stock or discontinued. If an item is unavailable after your purchase, we will notify you promptly and offer a suitable alternative, exchange, or a full refund.
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Back Orders: In some cases, items may be backordered. We will notify you of any delays and provide an estimated shipping date for backordered products.
2. Order Confirmation
Once you place an order on our website, you will receive an order confirmation email summarizing your order details, including the item(s), quantity, price, and shipping address. This confirmation serves as a receipt for your purchase. Please review this confirmation carefully to ensure everything is correct.
If you do not receive an order confirmation email, please contact us immediately at support@lawnmavinexa.com to verify your order.
3. Pricing
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Prices: All prices displayed on our website are in US Dollars (USD) and are subject to change without notice. While we strive to ensure that all prices are accurate, we reserve the right to correct any pricing errors at any time before the order is confirmed.
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Taxes: Sales tax will be applied to orders based on the shipping address and applicable state or local tax laws. The total tax will be calculated at checkout.
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Promotions and Discounts: We may offer promotional discounts or limited-time sales on certain items. These promotions are valid for the specified time and cannot be applied retroactively to previous purchases.
4. Payment Methods
We accept a variety of secure payment methods, including:
- Credit Cards (Visa, MasterCard, American Express, Discover)
- PayPal
- Apple Pay
- Google Pay
All payments are processed through secure third-party payment gateways. Your payment information is encrypted and kept confidential.
5. Shipping and Handling
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Processing Time: Orders are typically processed within 1-2 business days after confirmation. Please allow additional time for orders placed during holidays or peak periods.
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Shipping Costs: Shipping costs are calculated based on the delivery address and the size/weight of your order. You can view the estimated shipping costs at checkout.
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Shipping Methods: We offer several shipping options, including:
- Standard Shipping (typically 5-7 business days)
- Expedited Shipping (typically 2-3 business days)
- Overnight Shipping (available on request for an additional fee)
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Order Tracking: Once your order has been shipped, you will receive a tracking number via email to monitor your package.
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International Shipping: Currently, we only offer shipping to the United States. We are working on expanding our services to international customers in the future.
6. Returns and Exchanges
Our Refund and Returns Policy allows for returns within 30 days of purchase. If you are not satisfied with your product, you can initiate a return or exchange following our policy.
For more information, please visit our detailed Refund and Returns Policy page.
7. Order Cancellations
You may request to cancel your order before it has been processed and shipped. Once an order has been processed, it cannot be canceled. If you would like to cancel an order, please contact us immediately at support@lawnmavinexa.com. If your order has already been shipped, please refer to our Refund and Returns Policy.
8. Customer Support
Our customer service team is here to assist you with any questions or concerns. If you need assistance with your order, shipping, or any other inquiries, please contact us at:
- Email: support@lawnmavinexa.com
- Phone: (415) 555-9876
- Website: https://lawnmavinexa.com
We aim to respond to all inquiries within 1-2 business days.
9. Customer Responsibility
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Accuracy of Information: Customers are responsible for providing accurate shipping addresses and payment information during the checkout process. We are not liable for any issues arising from incorrect or incomplete information.
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Product Usage: By purchasing from Lawnmavinexa, you agree to use our products as intended and according to the manufacturer’s instructions. Any misuse of our products is not the responsibility of Lawnmavinexa.
10. Changes to Sales Policy
We reserve the right to update or change our sales policy at any time without prior notice. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.